Reference

Open Your lantai 6 Legal Page

lantai 6 Legal sets out how your account, payments and personal data are handled before you enter the lobby.

Account termsData requestsLocal eligibilityPayment records
lantai 6 Open Your lantai 6 Legal Page
CONTACT PATHS

Ask Us About Your Legal Account

A clear contact route helps when you need an answer about the Legal policy rather than a general lobby question.

Account access Use the account support path when phone verification does not complete or your access question concerns Legal eligibility. Include the account contact details you used, the device path, and the exact message shown so we can identify the relevant policy step.
Payment records For a Legal question involving DANA, OVO, GoPay or QRIS, send the payment rail, receipt reference and approximate transaction time through the cashier contact route. We use those details to separate a policy request from a wallet status query.
Policy changes If you want to challenge a policy decision or ask for a correction, contact us through the account support path with a short explanation and your preferred reply route. We keep the request tied to the affected account record and Legal clause.
DATA PRACTICES

See How We Handle Legal Details

Legal is easier to use when the handling steps are visible. We connect account records to the details needed for phone verification, payment matching and access decisions, while keeping policy questions tied…

Account data

We use the details attached to your account to complete phone verification, respond to Legal questions and identify the correct payment record. If your name or contact detail is inaccurate, ask us to review the specific field rather than opening a second account.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us locate the transaction connected with your account. We compare the submitted reference with the account record before explaining a payment-related policy outcome.

Cookies

Cookies can keep the Legal page and account path working across a browser session. They may remember session choices, but they do not replace phone verification or alter an eligibility decision that depends on local law.

Account security

Keep your account contact details private and use the same verified path when asking about access. We may ask for matching account information before discussing a Legal request, which helps prevent another person from changing your records.

Retention

We retain account and payment records for the period needed to address account questions, payment matching and policy obligations. When you ask about deletion or correction, we explain which records can be changed and which must remain.

Change requests

To request a correction, access copy or policy clarification, contact us through the account support path and name the record concerned. We may ask for phone verification details before processing the request, and access remains where local law permits.

Find Answers About lantai 6 Legal

These Legal answers cover the questions we expect you to ask before opening an account or sending a data request. Each answer points back to an account step, payment record or access condition so you can prepare the right details. If your situation is different, use the account support path and describe the exact policy issue.

lantai 6 Legal covers account access, phone verification, payment record handling, cookies, account security, data requests and policy contact routes. It also explains that access or eligibility depends on local law, so you should read the terms before opening an account.

Access is available where local law permits and eligibility depends on local law. Your account path includes phone verification before access, and the same Legal conditions apply whether you use a mobile browser from Semarang or a desktop browser elsewhere.

We use the DANA or QRIS reference, the account details and the approximate transaction time to match a payment question. A receipt helps us identify the record, but it does not change the Legal terms or an access decision.

Contact us through the account support path and identify the exact field you want corrected, such as a phone detail or account name. We may ask you to complete phone verification before discussing the record, then explain the available change process.

Yes, you can send a data access request through the account support path. State that the request concerns Legal and identify the account contact detail used at registration. We may verify ownership before describing which records can be provided.

We keep payment records for the period needed to match transactions, respond to account questions and meet applicable policy obligations. If you ask about removal, we explain which record can be deleted and which record must remain under the Legal terms.

Include your account contact detail, the policy point you are questioning, the date of the event and any relevant payment reference. For DANA, OVO, GoPay, QRIS or bank transfer matters, the receipt reference helps us investigate without requesting unrelated information.