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Open lantai 6 Privacy Policy

lantai 6 Privacy Policy explains what we collect when you create an account, use the mobile lobby, or connect DANA, OVO, GoPay and QRIS.

Account clarityWallet contextMobile controlsAccess depends on local law
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CONTACT YOUR WAY

Ask about Privacy Policy access

A clear contact path helps when you want to ask what data is tied to your account or why a wallet record appears in your account history.

Account questions Ask us to identify the account details connected with your lantai 6 access, including phone verification status. We can explain the next account step without asking you to disclose a password, wallet PIN or full payment credential.
Wallet records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the transaction reference and approximate date. We use that narrower detail to locate a status record while avoiding unnecessary wallet data in the support exchange.
Access concerns If a mobile session or desktop login looks unfamiliar, contact us through the account support path and describe the device and time. We can explain available account-protection steps and help separate a session issue from a payment-status question.
DATA HANDLING

Understand our account data controls

We keep this Privacy Policy practical: you should be able to connect each data use with an account action.

Account identity

We use the details you provide during account creation, plus phone verification status, to associate access with the correct account. If you request a correction, include the account identifier and the specific field so we can assess the change without collecting unrelated material.

Payment references

A DANA, OVO, GoPay or QRIS payment can create a reference, amount and status record connected with your account. Bank transfer and virtual account records follow the same purpose: confirming reconciliation, investigating a mismatch and responding to a transaction question.

Cookies and sessions

Cookies and session signals help keep your account path working between login and the lobby. They may also record a limited preference or device event. You can manage browser cookie settings, although changing them may require another login or affect session continuity.

Device security

We may use device, browser and session signals to identify unusual account access, including a change from mobile to desktop. These signals are used for account protection rather than to build a detailed record of every title you view, such as Live Dragon Tiger Elite.

Retention choices

We retain account and transaction records for the period needed to operate access, resolve payment questions, address disputes and meet applicable legal duties. Where local law permits, you can ask whether a record is still needed or request restriction when a valid basis applies.

Change requests

To request access, correction, deletion or a copy of eligible account data, contact support with your account identifier and a precise request. We may need to confirm ownership through the phone verification step before changing or disclosing account-linked data.

Find Privacy Policy answers quickly

These Privacy Policy answers address the account, device and wallet questions we expect from Indonesian customers before they open an account. They also explain the practical route for asking us to access, correct or restrict data. If your question concerns a specific DANA, QRIS or phone verification record, include that detail when you contact support.

It covers account details, phone verification, payment references, cookies, device sessions, account security and retention. It applies when you create or access an account, use the mobile or desktop lobby, or connect a wallet such as DANA, OVO, GoPay or QRIS.

Phone verification helps us connect account access with the person completing the account step and helps protect against an unfamiliar login. We use its status for access handling and support checks; we do not ask you to send your password or wallet PIN.

Yes. The Privacy Policy covers payment references and status details created when you use DANA or QRIS, as well as OVO, GoPay, bank transfer and virtual account routes. We use these records to reconcile requests and answer account or cashier questions.

We may handle limited browser, device and session signals needed to keep access working and identify unusual activity. This can apply when you move between a mobile browser and desktop. These signals are not intended to record every title you open in the lobby.

Contact support with your account identifier and state whether you want access, correction, deletion or restriction of eligible data. We may confirm ownership through phone verification before responding. Access depends on local law and the nature of the record involved.

We keep account, security and transaction records for the operational, dispute and legal period that applies. A DANA status record or bank transfer reference may remain while reconciliation is needed. Where local law permits, you can ask whether continued retention is required.

Yes. Ask support which cookie or session question you want clarified, or manage cookie settings in your browser. Removing cookies can interrupt login continuity and may require a fresh account access step before the lobby opens again.

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